An increasingly fast and furiously paced business world brings with it unchecked risk and chances for disruption too. One should not only underestimate the risk but mitigate it with the right approach to using state–of–the–art–technology such as AI, Machine Learning, et al and a robust business travel policy. We’ve put together four questions that your boss might want to ask on risk management strategy surrounding business travel.
Is there any travel risk policy?
A travel policy should cover the risk aspects of business travel that it’s likely exposed to, based on the nature and location of their operations. Take the case of a mining company; it has to undertake a lot of frequent trips to a location where there is an increasing level of conflict. The travel risk policy should elaborate on how risks should be managed and list clearly who is responsible for what that entails risk. Sadly, not all companies with a travel policy have a travel risk policy that must be readily available. Travellers on a seemingly risky business tour depend on the employer’s discretion, minus a sound travel risk policy.
Are we both proactive as well as reactive?
The proactive and reactive elements should work together in ensuring the safety of a traveller. The proactive element should anticipate risks both for the individual traveller as well as individual destinations. The reactive element should describe the crisis plan should a contingency occurs. As one’s travel needs a change in an organisation and so should the risk level of travel destination evolve; the travel policy needs to be constantly updated both from a proactive and reactive point of view.
Can the travellers be located in the case of an emergency?
Most travel management tools come with traveller tracking that can prove more than handy in a high–risk area, on request. All you need to keep tab is how travellers are communicated, given the situation, and who is accountable for communication. Ensure your TMC or Travel Management Tool provides live travel alerts, sent directly to the travellers so that they can avoid travelling to high–risk areas while on business travel.
Point of contact:
The primary point of contact can any be a number of people in a company. It is important to have some internally who is readily available should any emergency arise. Deciding beforehand who the primary and secondary emergency point of contacts is can help one in an emergency where ambiguity should be the last word.
Thiagarajan Rajagopalan of Tripeur says, “Ultimately the boss would like to know whether his or her employees are safe. And do they actually feel safe every time they make a travel? Happy and safe travellers account for enhanced productivity and profitability; therefore travel managers and business owners must be clear on who and what is involved in a travelling employee’s safety when he or she travels.